Store POS Solutions
Engage with customers via point of sale screens, tablets, smart phones or your website.
Negotiate Sales: With up to date warehouse and supplier stock statuses and purchase cost pricing.
Close sales based on up to date information including warehouse and supplier stock availability and delivery resources.
An empowered management system that offers a lot of advantages
Exceed customer expectations for deliveries and collections via delivery management views and individual salesperson followup dashboards. CRM (Customer relationship management) is integrated at the transaction level. Managers can reassign followups when staff are off sick to ensure that customer service levels are maintained.
Make selling across multiple channels and stores easy. Helix allows multi-branch retailers or buying groups to operate a centralised product catalogue, promotional management and consolidated reporting whilst allowing individual stores or groups of stores to operate separately accountable businesses.
Customers expect core stocks to be available and special orders to be delivered on time. Helix allows you to set product priorities, sales types and categories to manage inventory in real-time.
A good example of the integration is a Helix Sales Order which can start off as a quote, automatically generating CRM followups, be accepted and converted to a customer order, payment taken, purchase orders raised and have customer documents attached. This single point of contact allows staff to 'drill down' into all related transactions.
Customer, Supplier and Product centres all provide views through to related transactions which can be viewed and actioned depending on staff security levels.